HOW TO BUILD A STRONG CLIENTELE

 

Expert Stylist Tips for Building a Strong Clientele in Any Location.

CLIENT RAPPORT - First impressions are huge! 

  • GREETING - be on time - smile - offer a strong handshake
  • CONSULTATION - be thorough and be sure your guest is on the same page
  • EDUCATION DURING APPT - teach them something new
  • GENERAL INTERACTION - make a friend, find common ground
  • PLAN FOR FUTURE APPOINTMENT(S) - not only does your guest appreciate the thoughtfulness of thinking ahead to their next appointment, you're also guaranteeing your future paycheck
  • FOLLOW THROUGH ON PRODUCTS - if you used and talked about products, be sure to recommend them before check out, but don’t be a salesman - you're suggesting a great product for them, not making them feel like you've got a quota to reach

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